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In yet another page-turner, New York Times best-selling author and acclaimed management expert Patrick Lencioni addresses the costly and maddening issue of silos, the barriers that create organizational politics. Silos devastate organizations, kill productivity, push good people out the door, and jeopardize the achievement of corporate goals.
As with his other books, Lencioni writes Silos, Politics, and Turf Wars as a fictional—but eerily realistic—story. The story is about Jude Cousins, an eager young management consultant struggling to launch his practice by solving one of the more universal and frustrating problems faced by his clients. Through trial and error, he develops a simple yet ground-breaking approach for helping them transform confusion and infighting into clarity and alignment.
- Sales Rank: #85735 in eBooks
- Published on: 2008-02-07
- Released on: 2008-02-07
- Format: Kindle eBook
From Publishers Weekly
Starred Review. Marketing won't speak to engineering. Sales thinks production hogs the budget. Front desk believes back room's lazy. These sorts of turf wars, which turn outwardly unified companies into groupings of uncommunicative "silos," are the stuff of management lore. According to bestselling author Lencioni (The Five Dysfunctions of a Team), "they waste resources, kill productivity and jeopardize the achievement of goals"—they also drive workers into tizzies of frustration. Like his previous books, Lencioni's latest addresses the management problem through a fictional story; this one revolves around a self-employed consultant named Jude, who has to dismantle silos at an upscale hotel, a technology company and a hospital. Split into two sections, Lencioni's book first shows Jude discovering a solution to silos, then summarizes Jude's lessons into a strategy that readers can apply to any business. Lencioni's proposal is so full of common sense—namely, end turf wars by getting departments to rally around a common goal—that managers will be eager to apply it themselves. Just as refreshing is Lencioni's use of character and plot, which is far above average for the business genre. As sympathetic as Jude is, he makes Lencioni's management lessons memorable. (Mar.)
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.
Review
Marketing won't speak to engineering. Sales thinks production hogs the budget. Front desk believes back room's lazy. These sorts of turf wars, which turn outwardly unified companies into groupings of uncommunicative "silos," are the stuff of management lore. According to bestselling author Lencioni (The Five Dysfunctions of a Team), "they waste resources, kill productivity and jeopardize the achievement of goals"—they also drive workers into tizzies of frustration. Like his previous books, Lencioni's latest addresses the management problem through a fictional story; this one revolves around a self-employed consultant named Jude, who has to dismantle silos at an upscale hotel, a technology company and a hospital. Split into two sections, Lencioni's book first shows Jude discovering a solution to silos, then summarizes Jude's lessons into a strategy that readers can apply to any business. Lencioni's proposal is so full of common sense—namely, end turf wars by getting departments to rally around a common goal—that managers will be eager to apply it themselves. Just as refreshing is Lencioni's use of character and plot, which is far above average for the business genre. As sympathetic as Jude is, he makes Lencioni's management lessons memorable. (Mar.) (Publishers Weekly, January 30, 2006)
"...an excellent book that nearly everyone will identify with and benefit from..." (Personnel Today, May 2006)
"... an engaging, simplistic read, and one that reinforced many impressions about the ‘problems within’ and strategies to solve them.” (The British Journal Of Administrative Management, February/March 07)
"...if your business experiences politics... this book may be for you." (EN, the magazine for entrepreneurs, January 2008)
Review
"Lencioni's theory around alignment is simple and powerful, and could apply to any type of organization, large or small."
--Gary C. Kelly, vice chairman and chief executive officer, Southwest Airlines Co.
"An incisive and insightful look at how companies can recognize and remedy infighting. The tone of Patrick’s writing is as warm and readable as the advice itself is sound."
--Michael A. George, chief marketing officer, Dell Inc.
"Lencioni is a master at creating real and tangible company alignment. We're using these principles to rally our people around building a global brand. Huge applause from our entire organization."
--Brian Scudamore, founder & CEO, 1-800-GOT-JUNK?
Most helpful customer reviews
0 of 0 people found the following review helpful.
About a consultant who didn't bother to learn to be a consultant, by a novelist who didn't bother to learn to be a novelist
By Rebecca Rachmany
It's a great idea to write a business book that is easier to follow than the typical business book. Unfortunately, this author did not bother to learn anything about character or plot development, resulting in a novel in which you don't care about the protagonist going through a plot which you equally care not one bit about. I was interested in this book, thinking I could learn something. I found myself struggling through chapter after chapter where the protagonist showed himself to be a bumbling idiot who somehow miraculously didn't get in any trouble for having no idea of how to solve the problems he was confronting, no interpersonal skills to deal with the conflicts laid out in front of him, and no sensitivity to the humans he was coaching. At the end, we are given a theoretical framework for dealing with silos. Perhaps it's a good framework, but the book completely wore out any credibility the author might have had by showing a completely idiotic way of reaching the conclusions that the framework presents. I am a team consultant myself, and have done dozens of courses and read hundreds of books on this topics. This is the hardest read and one of the least useful books I've ever read on organizational culture and what to do to improve it.
1 of 1 people found the following review helpful.
Simple, Useful and Direct View of a Common Business Issue
By K. Scott Proctor
In "Silos, Politics and Turf Wars," Patrick Lencioni uses his lesson-as-fable template to address the common, and challenging, issue of organizational silos. Written in an engaging and no-nonsense style, this book highlights the challenges posed by organizational silos...and the politics and turf wars that are often associated with such silos.
Beyond the easy-to-read style of this book, I appreciate Lencioni's section on "The Model," in which the salient managerial points put forth in the book are called out in a specific and tangible manner.
0 of 0 people found the following review helpful.
Enjoyable Read on a corporate killer
By Robert Burns
I have enjoyed all of Mr. Lencioni's books as they are wonderfully entertaining and enjoyable air plane reads. However, this is the one I've shared most in that it exists in most every company and it allows the reader to see it in a non-threatening way. Read it and share it across the organization and up the leadership chain. If you haven't read any of Mr. Lencioni's business fables, start now and let the fun begin .
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